Procedures on Disclosure of Personal Data in Our Possession

To our customers,

Enacted: October 1, 2012
Revised: March 26, 2018

AKASAKA INTERCITY AIR, 1-8-1, Akasaka, Minato Ward, Tokyo
Nippon Steel Kowa Real Estate Co., Ltd.
(entity handling personal information)

  1. Personal information subject to requests for disclosure, etc.
    Personal information for which disclosure can be requested is any of the personal information comprising our personal information databases or stored elsewhere, which our company has the rights to disclose, correct, delete, suspend use of, erase, or stop providing to a third party (hereinafter referred to as "Personal Data In Our Possession").
  2. Contact for inquiries about personal information
    Please contact the following for questions or complaints about customer personal information in our possession, or to request its disclosure, correction, or cessation of use.
    • (1) Contact for inquiries
      Nippon Steel Kowa Real Estate Co., Ltd.
      (entity handling personal information)
      (AKASAKA INTERCITY AIR, 1-8-1, Akasaka, Minato Ward, Tokyo 107-0052)
        Contact Phone number E-mail
      Condominium and stand-alone house customers Residential Business Division
      Personal Information Desk
      +81 (0)3-6774-8052 Click here to inquire by e-mail
      * Phone calls are accepted from 9:00 am to 5:00 pm, weekdays only.
      * If you have business dealings with us involving condominiums, stand-alone houses, or any other business area, your contact is the Residential Business Division Personal Information Desk.
      * For inquiries about Personal Identification Numbers ("My Number"), contact the General Affairs Division Personal Information Desk.
  3. Procedures for disclosures, etc.
    For requests regarding disclosures, please check the things to keep in mind in Item 4 below, enclose payment of the service charge and return postage along with the request form and your personal identification documents, and send by postal mail to the Nippon Steel Kowa Real Estate Personal Information Desk specified in Item 2 above. Disclosures shall be provided in written form, and sent by registered mail to the address that appears in the personal identification documents included in the request sent by the customer.
    1. Documents required for the request
      (1) Our request forms
      Please download the request form that corresponds to the nature of your request from among those shown below, and enter your information to the specified fields.
      If you are unable to download the request form, please contact the Nippon Steel Kowa Real Estate Personal Information Desk specified in Item 2 above.
      To request disclosure or notification of purpose of use: "Personal Data Disclosure Request Form (PDF)"
      To request a correction or suspension of use, etc.:"Personal Data Correction or Suspension of Use Request Form (PDF)"
      (2) Identity confirmation documents
      Copies of two forms of identification issued by public institutions (Examples: driver's license, insurance card, passport, etc.)
    2. For disclosure or other requests by representatives
      When the person requesting disclosure or other information is a legal or appointed representative of a minor or an adult ward, please include one of the following documents (A or B) in addition to the request form in (1) above.
      A. For legal representatives
      • Documents that confirm right to be legal representative
        When representing a minor: One copy of family register
        When representing an adult ward: One copy of certificate of registered matters
      • Documents to confirm the identity of the legal representative
        Copies of two forms of identification issued by public institutions (Examples: driver's license, insurance card, passport, etc.)
      B. B. For appointed representatives
      • One authorization letter (signed and stamped by the person being represented)
      • One seal registration certificate of the person being represented
      • Documents to confirm the identity of the representative
        Copies of two forms of identification issued by public institutions (Examples: driver's license, insurance card, passport, etc.)
    3. How to pay the service charge, etc.
      1,088 yen (tax incl.) service charge plus 512 yen (82 for base postage, 430 for registered mail) for return postage are required for each request when submitting a request for a disclosure.
      For the payment, please enclose a 1,600 yen postal money order.
    4. Things to keep in mind
      1. Please be patient when waiting for our response, as the procedures to compare and verify the information against Personal Data in Our Possession may take some time.
      2. When declining requests for disclosures, etc., for any of the following reasons, we will send written notification of the reason. Please understand that in such cases, the service charges cannot be refunded.
        When there are reasons to decline the request for disclosure, etc.
        When the identity of the person cannot be confirmed because the address written on the identity confirmation documents do not match the address written on the request form
        When right to be representative could not be confirmed in cases where requests are made by representatives
        When there are irregularities or mistakes in the request form
        When what is requested in the request for disclosure, etc., does not correspond to any Personal Data in Our Possession
        When disclosure might harm the life, body, property, or other rights or interests of the person or a third party
        When it might cause a significant obstruction to the proper functioning of business operations of Nippon Steel Kowa Real Estate
        When it would result in a violation of other laws and regulations
        When aside from the above reasons, Articles 27 through 30 of the Act on the Protection of Personal Information specify reasons not to accommodate the request for disclosure, etc.
      3. Personal information provided in requests for disclosure, etc., will only be handled within the necessary scope for the request. Documents provided along with the requests will be kept for a period of two years after response to the request is completed, and these documents will then be disposed of.

End